Greg Payne
It will not get my correct location and when I try to enter it manually it reverts back to the bad location or if it actually stays and doesn't change back it will change my location address to a completely different address when I hit submit. No way of correcting it or editing it. You have to try again with a whole new request. I can't believe you can't tell by all the duplicate submissions only thing that is different is the location address.
9 people found this review helpful
A Google user
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Way far and above the worst app I have ever tried to use. In the last few months I made 8 reports. 3 are still open, 1 for the last 7 days. Only 1 of the requests has a reply. There is no way to follow up on a request for status. There is no way to cancel or mark a request as closed. I am not sure if my requests are actually improving anything or if the closed requested are closed because already scheduled tasks by the city took care of it and would have happened without my doing anything.
16 people found this review helpful
Jon Whiteman
Should not get even one star. Installed on Android 10 OS Requires user to drag little man on map to location of complaint, wouldn't work, even with phones location setting turned on, little man refused to go to reported address. showed wrong location, my call to 311 to follow up on my experience with 311 app showed just how bad and how using the phone app was instrumental in delays in resolving my complaint. Absolutely worthless on my Android 10 OS. Call 311 instead. Save the frustration...
3 people found this review helpful