Carlos Colon
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I've used suncoast credit union for almost 11 years. Its been nothing but issues for the last 2-3 years. What makes this a 1 star is how glitchy the app is. Having to reinstall it several times to get it to work. And on top of that, when i got my new debit card zelle wouldnt work. I had to contact customer support and they told me they longer affiliate with zelle anymore since they have a pay a person option which sucks horribly. I may be looking for a new bank that offers zelle.
4 people found this review helpful
Suncoast Credit Union
April 2, 2024
Hi Carlos, sorry for the inconvenience. Our developers are currently working on this issue, it should be resolved by the end of this year! We appreciate your patience.
Justin C
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I'm pretty sure I'm not the only one who has problems with this the only way I can use the app is after using it I have to uninstall it then reinstall it if I want to reuse it because it will not let you access your account after you close the app it is constantly saying unexpected network error I've recently searched for any updates on my phone to make sure it's not a phone issue if this can't be resolved soon going to close my account after my next payday I don't really want to but!!
3 people found this review helpful
Suncoast Credit Union
March 20, 2024
If you continue experiencing network errors, sign out of your account by selecting the three bars on the left and tapping "Sign out" at the bottom. When you log in again, your app should be up and working, hope this helps!
Eliana Swett
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UPDATE: To those still having trouble, if you manually sign out each time you use it, it will work fine. :) I love this app and have used it for so long, but the past week, it keeps giving an error. We have to delete the app and sign back in anytime we wish to access our account. This is on both Apple and Android!! :( Unfortunately, even after updating, nothing changed. I checked the app and my phone for updates. I still have to delete the app and re-download anytime I need to access it.
39 people found this review helpful
Suncoast Credit Union
February 1, 2024
Thank you for your update! We're glad you found a resolution :)