4.3
169K reviews
5M+
Downloads
Content rating
Everyone
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About this app

Extend your contract in the app and get a MEGA DISCOUNT! Check out the latest offers for Regular Customers, including subscription discounts and great smartphones at attractive prices.

Self-service application for T-Mobile customers who have a contract for the provision of telecommunications services and T-Mobile pre-paid users.

With the My T-Mobile application you can, among other things:
• manage multiple numbers on the same account,
• control current costs for all numbers added to the account,
• pay bills quickly, conveniently and without additional fees,
• view the list of invoices from the last 12 months,
• top up a pre-paid or mix number,
• set cyclic top-up,
• add data, minutes or SMS packages to your tariff,
• manage additional services,
• enable the roaming package, manage internet limits and enable/disable the internet block while roaming
• contact us via chat or contact form,
• manage marketing consents at the level of each number added to the profile,
• use the Magenta Moments loyalty program

You can manage all your numbers yourself, see how easy it is.
The application does not consume internet packages and does not generate additional costs.
Updated on
Apr 5, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info, and Messages
This app may collect these data types
Personal info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.3
167K reviews
Scipio Africanus
December 1, 2021
The app works OK to tell you the basics like how much data, voice, sms are available and when they expire. However over the course of two months I was never able to complete a top up with any of several credit cards. It would near the completion stage, and my credit card company would ask me to verify which I did. As the app was doing the final processing, it failed every time with the cryptic message "something is wrong". Had to go back to the store twice to top up.
28 people found this review helpful
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Catherine
May 25, 2021
1. When you run out of Internet, they cut it off completely, although, it would have been a much better business strategy to keep the application connected so that a user could top-up his/her account from the app. Instead, you have to run to the nearest shop and it's a good thing if you are not abroad or in the middle of nowhere... 2. Unavailability of the app after 11 PM due to maintenance. 3. GBs with longer validity period are taken out first, so that you lose the ones with shorter validity.
19 people found this review helpful
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Larry McArdle
November 4, 2020
The new version of this app is terribly frustrating. It used to work flawlessly. The widget used to work, too. Now when I log in with phone number or email, it always tells me that I must add and validate an email for 'Telekom', even when I've logged in with my email! I've tried uninstalling & reinstalling and logging in first with my phone and my email. Nothing works. After I log out, I see the option to log in automatically. When I select this option it STILL doesn't work! Terrible experience.
29 people found this review helpful
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T-Mobile Polska S.A.
November 12, 2020
Thank you for your feedback, if you have any issues with our app, please report it via e-mail to boa@t-mobile.pl describe your problem in details, also please add information about date and hour of last login.

What's new

- Dodaliśmy możliwość prostej wymiany Twojej dotychczasowej karty SIM lub eSIM na nową kartę eSIM.
- Przedłużając umowę możesz teraz wybrać dostawę do paczkomatów InPost.
- Łatwo dodasz swoją nową umowę na Internet Światłowodowy.
- W sekcji „Zarządzanie routerem” dodaliśmy możliwość ustawienia rodzaju zabezpieczeń sieci WiFi (WPA2, WPA3 lub WPA2/WPA3) oraz prostszego hasła.
Ponadto aktualizacja zawiera poprawki błędów zgłaszanych przez użytkowników.