3.7
40.5K reviews
1M+
Downloads
Content rating
Everyone
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About this app

My A1 application allows you, as a user of the A1 mobile network in Serbia, to finish everything in one place, whenever it suits you.

Welcome to a world that inspires 25 million people in 7 countries and that encourages you to create your own digital experience.

POSTPAID
In the My A1 application as a postpaid user of the A1 mobile network you can:
- at any time to check the current balance of your account, as well as accounts in the previous 12 months
- see the consumption of minutes, gigabytes, SMS messages, active promotions and other details of your tariff package
- buy tariff and roaming supplements
- Look at your active add-ons
- take advantage of available promotions
- you pay your bill
- renew the contract

PREPAID
In the My A1 application, as a prepaid user of the A1 mobile network, you can:
- check the loan balance at any time
- use current promotions
- You buy a supplement in accordance with your needs
- Look at your active add-ons
- you send a request for activation of SOS credit
- top up A1 prepaid number wherever you are

BENEFITS
With the My A1 application, you can follow all the new promotions and activate the great benefits you have in A1, as well as the great offers of our partners for the purchase of various products and services.

FIND THE NEAREST A1 STORE
In Moj A1, easily find the nearest A1 location on the map and visit us at one of the A1 outlets throughout Serbia.

SUPPORT
We have also prepared a section with an overview of the most frequently asked questions, so that you can quickly find the answer to each of your questions regarding the application in the My A1 application, and you can always call us via the Customer Service.

IT STARTS FROM YOU
Let's step together into a new chapter where everyone has the opportunity to start something different, and 1 makes a difference.

NOTE:
Vip continues the story as A1, so we recommend existing users of the My Vip application to update their application so that all functionalities are fully available when switching to the My A1 application.

Mobile internet or WiFi must be turned on to display user data within the app. If a user wants to access their data via WiFi, they can do so by entering their username and password created for My A1.

The flow of data over the A1 network created by accessing content within the application in national traffic is free of charge. During use, it is possible for the application to access external content whose use is charged according to the valid A1 price list. The flow of data created by using the roaming application will be charged at the current prices for roaming data transfer.
Updated on
Mar 29, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.7
40.1K reviews
Angel Petrov
April 14, 2024
I receive an error message "Something went wrong" when trying to activate my prepaid A1 SIM card within the application either by entering the received SMS 4-digit code or by trying to log in with my email and password. I have no such problems when logging in through the A1 web portal. Please improve your mobile application so that prepaid SIM cards can log through the mobile application.
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A1 Srbija d.o.o.
April 14, 2024
Hello, turn off Private DNS in your phone settings, if this problem continues send us your information on this link https://a1.rs/o-a1/kontaktirajte_nas so we can check everything out. / Teja
Ace
February 19, 2024
Activating Sims is complex and not intuative. Not ideal for tourists who don't know people to ask for an explanation. The website link to activate doesn't work. Otherwise the app runs well and has potential.
8 people found this review helpful
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Rada Marković
December 5, 2023
Ocajna aplikacija, a ocajna je malo za reci!!! Horrible app and that would be understatement!!!! For months now I cannot opet the app on my phone even after the updates. Opening app window crashes and closes immediately after trying to open it. There is absolutely no value in installing this on your phone when you cannot open it and use it to check even the basics!!! Simply put it is trash!
53 people found this review helpful
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Manje ispravke.