A Google user
- Flag inappropriate
- Show review history
It is not a great app. Every time your app crashed and froze, I had to restart my phone. I've tried several times to talk to the server's technical support. Nothing happens and will never fix it, as I have been waiting for a long time for an update to fix any phones that have a new phone. Come on, that's embarrassing. If you get fix the problem. Then I will return to full stars again.
49 people found this review helpful
A Google user
- Flag inappropriate
- Show review history
Since the recent app upgraded this recent summer (2018), worse than ever! Using it for like 10 to 15 mins, freezes the entire phone. Or when i open app, my video end shows rainbow repititively. I have called customer service. Fixed the rainbow but not the freezes. I told them i suspect a bug bec its the only app that freezes entire phone instead of just the app itself. They said no, its the speed..blah blah. Well then, i am verizon customer and network coverage is very good in Phoenix. It doesnt make sense and it was perfectly fine before the app was upgraded. Oh well, i signed up Convo and its alot better.
58 people found this review helpful
N. Maggie WILLABYHIGH
- Flag inappropriate
- Show review history
Sometimes black screen, grainy, calls being dropped back to home screen of mobile phone, slow fps, keyboard button disappearing, video frame view of me being truncated about 2-3 feet smaller all around me, unable to add contacts from call log, FCC required me to choose Sorenson or Purple after Sorensen glitched out, same issues in Purple now.
13 people found this review helpful