4.6
369K reviews
10M+
Downloads
Content rating
Everyone
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About this app

The FNB Banking App embraces the future of help and our new look and feel will do just that
Some features to look out for:

Simple straight-forward navigation – We’ve added bottom navigation to make it easier to find what you need, when you need it.
Switch users easily – Multiple profiles? No problem! Switch seamlessly between different user profiles by selecting profiles located on the bottom navigation and then select “switch user”.
Introducing the Action Panel – Bringing your banking features front and center, like payments, transfers, my cards, and cash withdrawals.
Chat Pay – A revolutionary new feature called Chat Pay that allows you to pay any FNB customer via a simple chat, all within FNB’s secure ecosystem giving you peace of mind that the person you are paying has been verified and approved. It’s that simple.

What is Pay?
We have renamed Payments to Pay. This feature will provide you with access to categories within payments such as pay, receive, pay bills, payment settings, and payment history.

What is Secure Messaging?
Chat to other FNB/RMB customers securely on the App by granting access to your contact list. Features within Secure Messaging include Chat Pay, voice notes, attachments, share location, etc.
Updated on
Mar 5, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 10 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
363K reviews
Rudolf Grobbelaar
January 8, 2022
Was a good and easy app to use. Now my accounts are all piled in to one section. Clerk told me that my phone was not verified, we checked and it was verified. My accounts are all still bunched together. Also Stupid that you cant turn off the popups or whatever it is that comes up when you log in, would much more prefer to just get to my accounts when login in, instead off pressing "got it" first. Make it the user's choice
226 people found this review helpful
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FirstRand Bank Limited.
January 9, 2022
Hi Rudolf, we apologise for any frustrations caused, please email us your ID and contact details at rbjacobs@fnb.co.za so that we may reach out and have your concerns addressed. RB Jacobs
A Google user
January 14, 2019
I don't like the flow of the app. Back button on phone exits the app instead of just returning to previous section. The customer service line connects but nobody is there so my airtime gets used but I don't get through to talk to anyone. It's also near impossible to get through to actually speak to someone and not get an automated response. I can't use this app unless it is to check my balance so it is useless to me.
119 people found this review helpful
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FirstRand Bank Limited.
January 16, 2019
Hi Ilona I apologise for the inconvenience caused. Please send me your ID & contact details to rbjacobs@fnb.co.za so I can have the team discuss your concerns. Kind Regards RB Jacobs
Sean Cameron
June 13, 2021
It's works, but it's not the most reliable application, the messaging notification are not always reliable, and the app and website don't have the same functionality, so with access to a computer you can't use things like PayPal. It also tends to be slow and hard to navigate, and FNB's support is often slow and lackluster.
211 people found this review helpful
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FirstRand Bank Limited.
June 13, 2021
Hi, We would like to chat with you with regards to your experience with us. Can you provide us your customer ID and contact details at rbjacobs@fnb.co.za so that we can reach out? RB Jacobs

What's new

Bug fixes and performance improvements